Here are some Frequently Asked Questions, although some of these principles may apply to other standards this FAQ is concerned mainly with ISO 9000. Please contact us for information concerning anything not covered here.
ISO 9000:2000 is an internationally recognised set of quality standards, describing proven methods of world class management systems. The International Organization of Standardization recommends these standards.
ISO 9001, 9002 and 9003 are individual standards but are nearly identical (see here), whereas ISO 9004 is a document containing examples and guidance for ISO 9001.
BS EN ISO 9001:2000 contains vital information for organisations that need to comply with the "New Approach" European Directives in order to affix CE marking on products and to the other parties involved in that process. The British ISO 9000 however, does not have a lot of additional requirements.
Back to topThese standards have been withdrawn and incorporated into ISO 9000:2000, but if you are already registered with these then the transition must be made by 2003.
Back to topClients are becoming more and more aware of Quality Assurance standards and if they are not already requiring them, your competitors certainly will be.
The UK Government also endorses ISO 9000 as a useful management tool for business and it is well recognised in the European Community.
Having an effective Quality Management System will identify key roles and tasks in your organisation, which can help motivate your staff and improve efficiency.
Back to topAccredited consultancy is an absolute MUST. All materials, training and manuals should be properly specified for your business, as ISO 9000:2000 is now suitable for small businesses the specification can vary a great deal. A properly accredited consultant will assure that you will meet the requirements for a successful certification assessment.
Back to topIf your management system requires certification, contact us through this form for an informative and friendly discussion. If, however, you would like to ensure that you can obtain certification standard, see this question.
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We cannot offer or recommend any consultancy service ourselves, but a local business BMS offers these services should you wish to judge for yourself. Always look for accreditation, it is not a legal requirement so some less-reputable companies may not be properly accredited.
Back to topOf course, if we have not answered your question you can either email us, fill in our online form or visit BS EN ISO 9000 pages on the Brunel website.